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Hyderabad
SA
CRM Dashboard
Real-time overview · Jewellery Retail
Lead Conversion Funnel
Lead Status Split
Monthly Revenue vs Target (₹ Lakhs)
Walk-Ins by Branch (This Week)

Recent Activities

Urgent Tasks

    Prospect Management
    Track and nurture potential customers
    🔍
    NameMobileSourceInterestStatusScoreFollow-upAssignedActions
    Lead Management
    All active sales opportunities
    🔍
    Lead IDCustomerCategoryValueStageScoreExpected CloseAssignedActions
    Sales Pipeline
    Kanban view of all leads by stage
    Walk-In Management
    Auto-synced from ERP estimation module
    🔄 Live ERP Sync
    🔍
    Est. IDCustomerDate & TimeBranchEst. ValueItemsLinked LeadOutcomeActions
    Task Management
    Follow-ups, calls, reminders
    🔍
      Scheme Intelligence
      ERP-synced scheme data with CRM engagement
      🔄 ERP Synced
      🔍
      CustomerSchemeValueMaturity DateInstallmentsCRM StatusScheme StatusActions
      Marketing Campaigns
      Multi-channel customer engagement
      🔍
      CampaignChannelSegmentSentOpenedResponsesRevenueStatusActions
      Customer 360°
      Complete profiles synced from ERP
      🔍
      IDNameMobileSegmentTotal SpendLast VisitSchemesLoyalty PtsActions
      Advanced Reports
      Comprehensive business intelligence
      Revenue Trend — Last 12 Months (₹ Lakhs)
      Lead Stage Progression
      Salesperson Performance (₹ Lakhs)
      Revenue by Product Category
      Customer Acquisition by Source
      Scheme Maturity Forecast (₹ Lakhs)

      Salesperson Performance

      SalespersonLeadsConvertedConv. RateRevenueAvg. CycleTask CompletionPerformance
      Rahul Kumar581932.8%₹18,40,00015 days94%
      Priya Sharma521426.9%₹15,20,00020 days88%
      Amit Patel461226.1%₹14,60,00022 days82%
      Advanced Analytics
      AI-driven insights for jewellery retail CRM
      🤖 AI Insight: February 2025 projected revenue: ₹52–58 Lakhs (8–15% above target). 3 hot leads (>₹5L) have 76% conversion probability within 14 days. Recommend immediate personal outreach by senior staff.
      Customer Lifetime Value Segments
      Lost Lead Reasons
      Campaign Channel ROI (%)
      Lead Response Time Distribution

      🔥 Hot Leads — AI Score > 80

      34 hot leads
      Lead IDCustomerCategoryValueAI ScoreProbabilityPredicted CloseAction

      ⚡ AI Automation Rules

      Create rules to auto-assign tasks, auto-send campaigns & messages, auto-nurture leads, trigger workflows across your entire CRM — Leads, Prospects, Walk-Ins, Campaigns, Tasks, Orders and more.

      Active Rules
      0
      Running now
      Triggered Today
      0
      Total executions
      Messages Auto-Sent
      0
      WhatsApp + Email
      Tasks Auto-Assigned
      0
      Across all agents
      🤖 Ask SIO AI v2
      Full-CRM intelligence assistant
      CRM Context
      🎯 Leads
      👥 Prospects
      🚶 Walk-Ins
      ✅ Tasks
      📢 Campaigns
      💬 Chats
      📊 Analytics
      🥇 Gold Rates
      Today
      New Conversation
      Yesterday
      Which leads need follow-up?
      Diwali campaign strategy
      Best automation rules for bridal
      This Week
      Increase walk-in conversion rate
      WhatsApp broadcast best practices
      Pipeline bottleneck analysis
      Task assignment optimization
      Gold rate impact on buying
      🤖
      SIO AI — Full CRM Intelligence
      Ask about Leads · Prospects · Walk-Ins · Tasks · Campaigns · Pipeline · Analytics · Gold Rates
      SIO AI v2 · Jewellery Trained
      🤖

      Hi, I'm SIO AI 👋

      I have full access to your CRM — leads, prospects, walk-ins, tasks, campaigns, pipeline, analytics and more. Ask me anything about your jewellery business.

      🎯 Leads to follow up today
      🔀 Analyze my pipeline
      🪔 Write Diwali campaign
      ⭐ Top prospects to close
      ⚡ Automation rules for bridal
      🚶 Today\'s walk-in summary
      ✅ Prioritize my tasks
      📊 Monthly performance report
      Context:
      🎯 Leads
      👥 Prospects
      🚶 Walk-Ins
      ✅ Tasks
      📢 Campaigns
      📊 Analytics
      🥇 Gold Rates
      ⚡ Create AI Automation Rule
      Choose what triggers this rule and what action it performs across your CRM
      JV
      Notifications Mark all read
      Wholesale Dashboard
      B2B Jewellery · Live overview
      Monthly Revenue vs Target (₹ Cr)
      Deals by Stage
      Top Accounts — Revenue (₹ L)This Month
      Payment Aging (₹ L)Overdue Breakdown

      Recent Activities

      ⚠ Overdue Payments

      Accounts
      Retailers, distributors & jewellery chains
      🔍
      AccountTypeCityContactCredit LimitOutstandingUtilizationTierLast OrderActions
      Contacts
      Key decision-makers at wholesale accounts
      🔍
      NameAccountRoleMobileEmailCityLast ContactActions
      Prospects
      New B2B jewellery leads from exhibitions, references & outreach
      🔍
      Business NameContact PersonMobileCitySourceCategory InterestStatusAdded OnAssigned ToActions
      Leads
      Qualified B2B leads moving through the conversion funnel
      Campaigns & ROI
      B2B jewellery marketing campaigns — track spend, reach & revenue
      Campaign ROI by Type (%)All Campaigns
      Leads Generated per CampaignMTD
      Tasks
      Manage follow-ups, calls, meetings & reminders
      🔍
      Product Catalogue
      Gold, Diamond, Silver & Gems — wholesale pricing with images
      🔍
      ⚖️ Weight (g)
      💰 MRP (₹)
      Deals & Pipeline
      Wholesale B2B opportunities
      Quotations
      Wholesale price quotes with live gold rate
      🔍
      Quote #AccountItemsGross WtValueValid UntilStatusCreated ByActions
      Purchase Orders
      Confirmed B2B wholesale orders
      🔍
      Order #AccountCategory / DescriptionGross WtOrder ValueTermsDispatch ByStatusActions
      Payments & Receivables
      Invoice ledger, aging & collection tracking
      Receivables Aging (₹ L)Days Overdue
      Collections vs Invoiced (₹ L)Last 6 Months

      Invoice Ledger

      Invoice #AccountInvoice AmtPaidOutstandingDue DateDaysStatusActions
      Credit Limits
      Account-level credit exposure management
      🔍
      AccountTierCredit LimitUtilizedAvailableUtilizationRiskLast ReviewActions
      Reports & Analytics
      Advanced B2B wholesale business intelligence
      12-Month Revenue Trend (₹ Cr)
      Revenue by Product Category
      Salesperson Performance (₹ L)
      Order Volume by City
      Deal Conversion Funnel
      Payment Collection Rate (%)

      Salesperson Leaderboard

      RepDeals WonRevenueAvg DealConv. RateQuotes SentPerformance
      Jagan Varma19₹2.4 Cr₹12.6L34%56
      Neha Singh14₹1.8 Cr₹12.8L28%50
      Vikram Rao12₹1.6 Cr₹13.3L25%48
      Gold & Metal Rates
      Live rates linked to quotation engine
      Gold Price Trend — 24K (₹/gram)Last 7 Days
      Metal Rate Comparison (₹/gram)

      Current Metal Rates (Hyderabad Exchange)

      MetalPurity/KaratageRate (₹/gram)Rate (₹/10g)Change TodayChange %Updated

      Making Charge Matrix

      CategoryTypeStandard RatePlatinum RateGold TierSilver Tier
      Activity Log
      All B2B CRM interactions and events
      🔍
      Settings
      CRM configuration & preferences

      User Profile

      CRM Preferences

      Sales Team

      Notification Settings

      ⚡ AI Automation Rules

      Create rules to auto-assign tasks, auto-send campaigns & messages, auto-nurture leads, trigger workflows across your entire CRM — Leads, Prospects, Walk-Ins, Campaigns, Tasks, Orders and more.

      Active Rules
      0
      Running now
      Triggered Today
      0
      Total executions
      Messages Auto-Sent
      0
      WhatsApp + Email
      Tasks Auto-Assigned
      0
      Across all agents
      🤖 Ask SIO AI v2
      Full-CRM intelligence assistant
      CRM Context
      🎯 Leads
      👥 Prospects
      🚶 Walk-Ins
      ✅ Tasks
      📢 Campaigns
      💬 Chats
      📊 Analytics
      🥇 Gold Rates
      Today
      New Conversation
      Yesterday
      Which leads need follow-up?
      Diwali campaign strategy
      Best automation rules for bridal
      This Week
      Increase walk-in conversion rate
      WhatsApp broadcast best practices
      Pipeline bottleneck analysis
      Task assignment optimization
      Gold rate impact on buying
      🤖
      SIO AI — Full CRM Intelligence
      Ask about Leads · Prospects · Walk-Ins · Tasks · Campaigns · Pipeline · Analytics · Gold Rates
      SIO AI v2 · Jewellery Trained
      🤖

      Hi, I'm SIO AI 👋

      I have full access to your CRM — leads, prospects, walk-ins, tasks, campaigns, pipeline, analytics and more. Ask me anything about your jewellery business.

      🎯 Leads to follow up today
      🔀 Analyze my pipeline
      🪔 Write Diwali campaign
      ⭐ Top prospects to close
      ⚡ Automation rules for bridal
      🚶 Today\'s walk-in summary
      ✅ Prioritize my tasks
      📊 Monthly performance report
      Context:
      🎯 Leads
      👥 Prospects
      🚶 Walk-Ins
      ✅ Tasks
      📢 Campaigns
      📊 Analytics
      🥇 Gold Rates
      100%
      ⚡ Create AI Automation Rule
      Choose what triggers this rule and what action it performs across your CRM
      💎
      SIONIQ®
      SA
      Admin
      Super Admin

      💬 All Conversations

      PM
      Priya Mehta
      ● Online
      Today
      Contact Info
      PM
      Priya Mehta
      +91 98765 43210
      Tags
      Gold BuyerBridalHot Lead
      Details
      📱
      Phone
      +91 98765 43210
      📍
      City
      Hyderabad
      💰
      Lifetime Value
      ₹3.2L
      ⏱️
      Last Active
      2 min ago
      Recent Orders
      💎
      Gold Necklace Set
      ₹85,000
      💍
      Diamond Ring
      ₹1,20,000
      SIONIQ Team ● 8 online
      Channels
      Direct Messages
      #
      general
      All team updates · 12 members

      ⚡ AI Automation Rules

      Create rules to auto-assign tasks, auto-send campaigns and messages, and trigger workflows automatically.

      Active Rules
      5
      Triggered Today
      24
      Messages Auto-Sent
      18
      Tasks Auto-Assigned
      6
      📱
      📱
      WhatsApp Business API
      Send real-time WhatsApp messages from SIONIQ Chats
      📞+91 89789 34999CONFIGURED

      ⚙️ Integrations & Social Media Setup

      Connect WhatsApp, Instagram, Facebook and other channels to SIONIQ Chats.

      🔗 Meta Business Integration
      Connect WhatsApp + Instagram + Facebook in one flow. SIONIQ is a certified Meta Business Partner.
      💚
      WhatsApp Business API
      Send & receive messages
      Not Connected
      Phone Number ID *
      WABA ID *
      Access Token *
      Webhook Verify Token
      Required Permissions
      whatsapp_business_messaging
      whatsapp_business_management
      business_management
      📸
      Instagram Business
      DMs, comments & story replies
      Not Connected
      Instagram Account ID *
      Facebook Page ID *
      Access Token *
      Receive
      Direct Messages
      Post Comments
      Story Replies & Mentions
      Ad Inquiries
      📘
      Facebook Page Messenger
      Messages, comments & ads
      Not Connected
      Facebook Page ID *
      Page Access Token *
      Receive
      Messenger DMs
      Post Comments
      Click-to-Messenger Ads
      📧
      Email (SMTP / IMAP)
      Two-way email messaging
      Not Connected
      Provider
      Email Address *
      SMTP Host
      Port
      App Password *
      📱
      SMS Gateway
      Two-way SMS messaging
      Not Connected
      Provider
      API Key / SID *
      Auth Token *
      Sender ID
      🔗
      LinkedIn
      Company page messages & leads
      Not Connected
      Company Page ID *
      Client ID *
      Client Secret *
      💡 Requires LinkedIn Partner Program approval. Contact SIONIQ support.
      🔗 Webhook URLs
      WhatsApphttps://sioniq.app/webhooks/whatsapp
      Instagramhttps://sioniq.app/webhooks/instagram
      Facebookhttps://sioniq.app/webhooks/facebook
      🤖 Ask SIO AI v2
      Your jewellery business intelligence
      Today
      New Conversation
      Yesterday
      Customer follow-up strategy
      Diwali campaign ideas
      How to increase walk-ins
      This Week
      Gold rate impact on sales
      WhatsApp automation setup
      Best time to send campaigns
      Bridal customer nurturing
      🤖
      SIO AI Assistant
      Jewellery business intelligence · CRM insights · Campaign planner
      SIO AI v2 · Jewellery Trained
      🤖

      Hi, I'm SIO AI 👋

      Your AI assistant for jewellery business — ask me about customer insights, campaign ideas, automation rules, sales strategies, or anything about your CRM data.

      💡 Increase walk-in conversions
      🪔 Diwali campaign message
      📋 Customers to follow up today
      ⚡ Bridal lead automation rules
      ⏰ Best time for campaigns
      📊 Analyze lead sources
      Context:
      📊 CRM Data
      💬 Conversations
      📅 Calendar
      🥇 Gold Rates
      📈 Analytics